| What
is FTP? |
| FTP
stands for File Transfer Protocol. Its the method
used to transfer files from one computer to another. |
| How
do I transfer files to my web site? |
| Files
can be transferred to the web server using an FTP
program (File Transfer Protocol), such as Cute FTP.
Microsoft FrontPage users can 'publish' their sites
to our server by using the built in publish facility. |
| What
are my FTP settings? |
These
are the settings that should be used:
Ftp host name: ftp.yourdomainname.ext
Username: username
Password: password
Default or remote directory: public_html
You should have been notified with these details
by email, if not please contact us using the details
found here. |
| I
have uploaded my files but I can't see my site.
Why? |
| Two
possible reasons. The first is that you have uploaded
your files to the user area of the site and not
the main site area. When you FTP into the server,
check to see if you are in the users directory,
if you are then you need to go down 2 levels on
the server until you see the following directory
structure.
temp
public_html
public_ftp
mail
etc
www
You must upload your site in the public_html directory.
The second reason is that you have not deleted
our index.html file and your homepage is called
something different. It is always recommended
to name your homepage index.html. |
| What
should I call my homepage? |
| It
is always recommended that you call your homepage
index.html. This way your homepage will automatically
be loaded when someone visits your web site. |
