| Faq
- Common Email Problems
Welcome to our email faq page! We have tried to solve common hiccups associated
with emails for you!
Emails come back with failed to deliver message!
This normally happens when the email fails to reach
its destination and is bounced back. The email address
might not be correct so please check again. It should
look something like this: 'name@domain.suffix e.g. (name@beegee.co.uk)'Read
the header of the returned message for more clues to
the problem.
Unwanted email (Spam)
If you continue to receive unwanted emails you can block
future sending by clicking in the inbox, then select
Message, Block Sender.
Problems with remembering email addresses?
You could avoid forgetting addresses by right clicking
on a message header in your inbox, then select 'Add
sender to address book' to record the address. When
composing a new message in future, click on the to button
to select and use it.
Accessing attachments
To access your email attachment, first select the message,
then look for the attachment icon (this is often a paper
clip) Double-clicking on the attachment icon, or right
clicking on it and choosing an Open or Save option from
the menu, works with most email programs.
Can't send attachments
lf you are failing to send attachments it might be the
size of the attachments. Most ISP's limit the maximum
size of such attachments from 1 to 2MB.Its advisable
to shrink the attachment with graphic software such
as Paint Shop, Graphic Converter and save it in JPEG
format. ItÅfs more efficient to save your attachments
in this format. lf its text you are sending attach it
as plain text from note pad.
Watch for spelling Mistakes
The major draw back with email is once its send - its
send. Spelling mistakes could be embarrassing. Take
caution! However, most email programs are now fitted
with spelling check! .
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